TROUBLESHOOTING
Appliance Not Cooling
- Is the appliance plugged into a dedicated, grounded 3-prong wall receptacle?
- Is the circuit breaker thrown or fuse blown?
- Is there adequate power?
- Is the circuit prone to power fluctuations?
- Are there other appliances on the same circuit drawing power?
- Has an extension cord, power bar or adapter been improperly used to connect power?
- Is the appliance overloaded with product?
- Is there adequate exterior ventilation?
- Is the condenser clogged with grease or grime?
- Are the doors closing properly?
- Do the door gaskets seal snugly?
- Is the Cassette® refrigeration plugged into the cabinet behind lower grill? (Caution, Moving Parts: do not access without disconnecting cabinet power.)
Door(s) Not Closing
- Are the shipping pods/shipping pallet removed and is the appliance level?
- Sliding Door Fridge: Is the lower guide track free from debris and spillage?
- Sliding Door Fridge: are rollers sliding freely within upper sliding track?
Swing Door Hinge Failure
- Is the floor where the unit is placed level?
- Is the door being slammed shut? Let is close naturally
- Is the door being forced open further than the spring-back position?
- Is the door continuously being opened past the spring-back position?
Short-Cycling / Excess Condensation on Empty Unit
- Has the cabinet temperature been raised? (Maintaining below 5ºC / 41ºF)
- Has the product ballast been maintained? (such as keeping 2-3 cases of bottled water per door on the middle shelf)
- Can the unit be unplugged when not in use? (recommended for units that are infrequently used)
Sporadically Loaded or Sporadically Used Units Short-Cycling
- Has the unit been turned off when not in use? (preferably by the circuit breaker)
- Was the unit repowered while empty?
